Automation is having a second. Generative AI and enormous language fashions have the highlight, however bodily automation has superior, as effectively. First, the pandemic gave life to robots for cleansing and disinfection. Labor shortages then left companies scrambling to simply hold the place operating. Go searching, and you may see bodily automation attempting to sneak into many workplaces and buyer hangouts, nevertheless it’s a battle. Bodily robotics just isn’t like cognitive automation that’s extra clear to people, like that digital agent hidden in some cloud — it’s extra in your face. You get entertained by a robotic waiter or startled by a employee in an exoskeleton strolling by holding a automotive, otherwise you yell on the poor design of a self-checkout kiosk.
We gathered the analysts who contact on bodily automation at Forrester for our newest report, The Future Of Bodily Automation. We analyzed the tendencies that can drive adoption and settled on 10 bodily automation classes. We then requested consultants to touch upon their near- and long-term prospects. Midway via the undertaking, we realized that, in their very own approach, they had been saying the identical factor: The “folks” impact will drive adoption, so we developed a mannequin to gauge simply that. We are going to unveil the mannequin and report findings in an on-demand webinar for Forrester shoppers.
This present forecast is a snapshot in time. Human acceptance, expertise readiness, and financial stress will push or pull an automation up within the adoption window. For added perception in evolving bodily automation alternatives, learn The Future Of Bodily Automation report, or arrange a while for a dialogue with us. Contact Craig Le Clair (cleclair@forrester.com), Paul Miller (pmiller@forrester.com), or Renee Taylor-Huot (retaylor@forrester.com).